Return & Exchange
Return & Exchange Policy
We want you to be happy with your purchase. If something isn’t right, we’re here to help.
Returns
- You can return items within 14 days of receiving your order.
- Items must be unused, unworn, unwashed, and in their original packaging with all tags attached.
- A valid order number or proof of purchase is required.
Exchanges
- Exchanges are available for size or colour, subject to availability.
- Exchange requests must be made within 14 days of delivery.
- If the requested item is unavailable, a refund will be issued instead.
Non-Returnable Items
The following items are not eligible for return or exchange:
- Used or damaged items (unless faulty)
- Sale or clearance items
- Gift cards or digital products
- Customised or personalised items
Faulty or Incorrect Items
If you receive a faulty, damaged, or incorrect item, please contact us within 48 hours of delivery with clear photos.
We will arrange a replacement or a full refund at no additional cost.
How to Return or Exchange
- Email us at support@championbeltmajesty.com
- Include your order number and reason for return or exchange
- Our support team will guide you through the next steps
Please do not return items without contacting us first.
Refunds
- Refunds are processed once the returned item has been received and inspected.
- Approved refunds will be issued to the original payment method within 5–7 working days.
- Original shipping charges are non-refundable, unless the item is faulty or incorrect.
Contact Us
If you have any questions about returns or exchanges, please reach out via our Contact Us page or email support@championbeltmajesty.com.